Frequently asked questions
What is the returns policy?
Only orders that arrive damaged or with an incorrect name, verifiable with photos of the order, will be returned. The return process takes approximately 15 days. The customer must go to the nearest shipping center and pay the return shipping cost. Once we receive the product, we will process the exchange or refund.
When will I receive my order?
We'll work quickly to ship your order as soon as possible. Once your order has shipped, you'll receive an email with more information. Delivery times vary depending on your location; approximately 7 to 10 business days.
How much does shipping cost?
Shipping costs are calculated based on your location and the items in your order. You'll always know the shipping price before you buy.



